Trust Transparency Center Rewards Best in Class Supplement Contract ManufacturingTransparency-driving organization unveils 2022 TRUSTYs award winners

April 13, 2022

Today, Trust Transparency Center (TTC), the strategy and insights firm serving the dietary supplement and natural products industry, announced the winners of its first annual TRUSTYs awards. The TRUSTYs award is the culmination of efforts by Trust Transparency Center to develop a database of contract manufacturer capabilities, expertise, and their track record in market. The 2022 ‘Traditional Format’ award is going to Gemini Pharmaceuticals, and Smart Cups won for the ‘Novel Format’ category.

“We at TTC have long been focused on supply chain transparency and best practices,” said TTC CEO Len Monheit. “One area that has traditionally been opaque and non-differentiated is contract manufacturing and manufacturing services and we at TTC are committed to providing transparency and differentiating tools. The TRUSTYs helps bring contract manufacturers out of the shadows and honors those that are higher quality, more transparent and in fact differentiated.”

Contract manufacturers were evaluated based on an extensive list of criteria surrounding capabilities and format, certifications, audit history, industry engagement, interviews with industry experts, etc. The ‘Traditional Format’ award considered overall capabilities in capsules, tablets and softgels, company history, industry feedback and FDA inspection results along with industry engagements. Although this section of the award was close, Gemini Pharmaceuticals stood out based on their record, industry certifications, strong engagement and the outcomes of interviews.

“Gemini Pharmaceuticals is deeply honored to be chosen by Trust Transparency Center as the first ever recipient of their Traditional Contract Manufacturers Award. For years, Gemini has provided a foundation of openness and transparency through all aspects of manufacturing and supply chain with our business partners. Our customer’s appreciation for this partnership has led to our incredible growth and many shared successes. Through the efforts of key industry stakeholders like TTC who are determined to bring this industry to the next level, it’s clear the tolerance within industry for accepting things done behind closed doors is finally over” stated Michael Finamore, Gemini CEO.

In the ‘Novel Format’ category, TTC looked for for novelty, applicability, industry impact and a sense of added value. Smart Cups received the award based on their delivery optimization, accessibility/environmental impact, and applicability across several ingredient categories.

“We are honored to receive a Trusty Award in recognition of Smart Cups Technology’s patented delivery system, which uses our proprietary technology to enable the printing of ingredients on any surface. While the technology was commercialized first in the beverage industry, Smart Cups’ aim is to create a new standard of environmentally conscious products across all industries, ultimately resulting in a more sustainable future. We are grateful to be recognized as innovators and best in class by the Trust Transparency Center.” Chris Kanik, Smart Cups Founder and CEO.

TTC is making winner information available on its website and is committed to further develop transparency tools for the supplement industry, including deepening its contract manufacturer database. 

More to come!


Author: richard151

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Lori Diez combines compassion and excellence to lead organizations to their next level. A small-town Texas childhood taught her the value of hard work and relationships, which she uses to foster teamwork that brings results that have transformed cultures and programs to their highest potential. Her successful career in pharmaceutical and nutraceutical sales leadership and event hosting has prepared her to deliver results as the COO of TrustTransparency, where she uses her industry knowledge to ensure that the company’s operations run smoothly as they support nutraceutical companies in their mission to help others. Lori’s passion for charity reflects her belief that individuals working together can change the world, no matter how small their contribution to the effort. This year, she looks forward to continuing over a decade of service at the Houston Livestock Show And Rodeo, where she will be the Chairman of the Livestock Committee.

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Glynnda Steinford, Trust Transparency Consulting’s Director of Customer Relations, brings over four decades of healthcare experience to her vital role in client engagement and relationship building. Her diverse background spans from administering medical groups to impactful stints in pharmaceutical and nutraceutical sales, all underlined by her degree in Healthcare Administration.

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Caiti Dowden stands as a crucial pillar at Trust Transparency Consulting, bringing invaluable insight and expertise to her role as Senior Executive Assistant’ since her start in 2018. With an academic background from Sam Houston University and a career shift from education to the nutraceutical sphere in 2010, Caiti has cultivated a sharp acumen for dissecting industry trends and bolstering strategic decision-making.

Her transition from Data Analyst reflects her growth and deep understanding of the business landscape. Caiti’s commitment goes beyond professional excellence; she thrives on balance, drawing from her rich life outside of work to enhance her organizational contributions. Whether it’s family time, volunteering, or rooting for Houston’s sports teams, she believes in embracing experiences to fuel her professional creativity and insight.

In her current role, Caiti’s dedication to dynamic business analysis and operational support proves her to be an irreplaceable asset to our team, embodying the synergy of personal enrichment and professional success.

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Pam Hilpert, Chief of Staff at Trust Transparency Consulting, has been instrumental in the firm since its inception, leveraging her 17 years of accounting experience, including a significant tenure in the nutrition sector. Her collaboration with Scott Steinford spans various successful ventures, emphasizing her integral role in the company’s financial and strategic initiatives.

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Her multifaceted expertise and longstanding dedication make Pam a cornerstone of Trust Transparency Consulting’s operational strength and team unity.

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Scott Steinford, a trailblazer in strategic leadership, boasts a certified M&A background, having navigated companies from their genesis to industry prominence. His brainchild, Trust Transparency Consulting, born in 2007, stands as a testament to his dedication to ethical business practices and strategic foresight, offering industry stakeholders invaluable guidance.

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Notably, Scott’s influence is a driving force in the CoQ10 market, where his leadership has significantly bolstered the ingredient’s global presence. His roles in various capacities, including as a New Hope Ambassador, keep the community informed, providing in-depth industry reports and insights.

An active advocate within professional associations and an Editorial Advisor for leading industry publications, Scott’s expertise is both recognized and sought after. With academic roots in Pre-Law and a Master’s in Law, his journey transcends textbooks, embodying real-world business acumen and transformative leadership.

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